Legal
Policies
Our terms, warranty, and privacy information
Warranty Policy
All repairs performed by Phone Repair Wollongong come with a warranty in addition to your rights under Australian Consumer Law.
Warranty Periods
- Screen replacements: 12 months
- Battery replacements: 12 months
- Charging port repairs: 6 months
- Camera repairs: 6 months
- Logic board repairs: 3 months
- Water damage repairs: 3 months
What's Covered
Our warranty covers defects in parts and workmanship. If a replacement part fails under normal use, we'll repair or replace it at no additional cost.
What's Not Covered
- Physical damage after repair (drops, cracks, liquid damage)
- Software issues unrelated to the repair
- Damage caused by third-party repairs
- Normal wear and tear
Australian Consumer Law: Our warranty is provided in addition to your consumer guarantee rights under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.