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Phone Repair Wollongong

Cracked Phone Screen: What To Do Now

A cracked screen is rarely an emergency, but a few things make it worse and are worth avoiding in the first hour. Here is what matters, what does not, and how to tell whether the glass or the display underneath is the actual problem.

What to do

  1. Stop pressing on it

    Every press flexes the panel and can push cracks into the display underneath. If the glass is only spidered and the picture is fine, keeping it that way is worth real money — the repair is the same either way, but a display that fails takes the touch layer with it.

  2. Tape it if glass is lifting

    A strip of clear packing tape over the crack holds loose glass in place and keeps it out of your fingers and your pocket. It is a stopgap for a day or two, not a fix.

  3. Back it up now, not later

    A cracked screen that still works can stop working without warning, and a phone you cannot see is a phone you cannot back up. Do it while you still can.

  4. Check whether the touch still works everywhere

    Open the keyboard and press every key. Dead patches mean the digitiser is damaged, not just the glass — worth telling us, because it changes nothing about the price but tells the tech what to expect.

Still stuck? Bring it in.

We are at Unit 6/61 Market St, Wollongong, open 7 days. Walk in without an appointment, or check an estimate first.

0466 446 461Book a repair
Unit 6/61 Market St, Wollongong Open 7 days

Questions

Is it dangerous to keep using a cracked phone?
Mostly it is just uncomfortable — lifting glass will cut a thumb eventually. The real risk is moisture getting through the crack to the board, which turns a screen repair into a much bigger one.
Is it just the glass, or the screen underneath?
On almost every modern phone the glass and display are bonded into one part, so it is one repair either way. The exception is some tablets, where the layers are separate and only the glass may need doing.
Will a cracked screen get worse on its own?
Usually yes, slowly, as the phone flexes in a pocket. Cracks spread from the edges and eventually reach the display.
Can I still trade it in?
A cracked screen cuts a trade-in value by more than the repair often costs, which is worth doing the arithmetic on before you decide.

Check what it would cost

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